Harbarr

Privacy policy

Harbarr is built so that we don’t collect a profile of you, your servers or your library. This policy explains what happens in the app, on this website, and if you write to support.

Last updated 14 November 2026. The developer is Ben Barr, publishing as Barrlabs. Contact: support@harbarr.app.

In short

The Harbarr app

Harbarr talks directly from your iPhone (and, when you use it, Apple Watch) to the servers you add. We do not operate a Harbarr cloud that receives your library, queue, server addresses or API keys.

Settings, layouts and service addresses are stored on the device. API keys, passwords and tokens are stored in the iOS Keychain. If you turn on iCloud backup for the app, those settings go to your personal iCloud, and keys can be held in iCloud Keychain. That backup belongs to your Apple ID, not to us. We cannot read it.

You can also export and import settings yourself. If you choose to include API keys, they are sealed with a password you set (PBKDF2 and AES-GCM). That file is yours to keep. We never receive it unless you attach it to a support email of your own accord.

The app does not include advertising, analytics or crash-reporting SDKs, and it does not create a Harbarr user account. Notifications, widgets, Live Activities, Siri and Shortcuts run on your device. A future push relay, if we add one, will be described here before it is turned on.

Some services you connect may send you to their own sites. For example, signing in to a Plex server can use a plex.tv PIN in Safari. That sign-in is between you and Plex, Inc. Seerr, media servers and other apps you add have their own policies. Harbarr does not get a copy of those logins beyond the tokens you store in Keychain on your device.

This website

harbarr.app is a static site. We do not use cookies, analytics, advertising, social pixels or other third-party tracking scripts. Fonts and images are hosted with the site. A theme preference, if you use the light/dark control, is saved only in your browser’s localStorage on this device. It is not a cookie and is not sent to us.

Like any website, our hosting provider (Cloudflare Pages, once the site is deployed) may process standard connection logs such as IP address and user agent for security and delivery. We do not use those logs to build a marketing profile, and we do not add our own analytics on top.

Support form

If you send the form on the support page, the message is emailed to support@harbarr.app. We do not store form submissions in a database on this website. The email includes the name, address, device, version and message you type, so we can reply. That email then lives in our support inbox, like any other mail, until we deal with it and delete or archive it in the ordinary way. Please don’t send API keys unless we ask, and use the app’s password-protected export if you need to share configuration.

You can also skip the form and write to support@harbarr.app directly.

Payments

Purchases and the 7-day free trial are handled by Apple through the App Store. We do not receive or store your card details. Apple’s privacy policy applies to that payment.

Children

Harbarr is a utility for people who run their own servers. It is not directed at children, and we do not knowingly collect personal information from children.

Changes and contact

If this policy changes in a material way, we will update this page and the date above. Questions: support@harbarr.app.